Alternative Dispute Resolution

Dispute Resolution Without Court Involvement

In accordance with Law No. 144/2015, if you are not satisfied with our services, you may choose to resolve disputes via Alternative Dispute Resolution (ADR).

Mentora is open to resolving disputes through recognized ADR entities, such as:

• Centro de Arbitragem de Conflitos de Consumo de Lisboa
  www.centroarbitragemlisboa.pt

Please contact us before submitting a complaint to explore all solutions directly.